Agent Training
Introduction
Hey! It's the team at Welcome to Travel here.
We hope you’re well wherever you are in the world. Firstly, welcome to this training! Please watch the video below to kick this off.
As mentioned in the video, in this training we’ll cover the following modules:
1. Who We Are and What We Do
2. Our Welcome Tours
3. Our Mini Packs
4. Our Tour Add-Ons
5. East Coast Tours & Packages
6. Community and After Care
7. Agent Frequently Asked Questions
8. Why Welcome to Travel?
Each of these will have a bit of a fun quiz too.
Oh! And if you ever want to refer back to a certain module, you can do so from here 🙂
Look back in time with us to see how Welcome to Travel came to be what it is today
The Future
Continue To Create Epic Experiences
The plan for the future? To give as many travellers like you the best possible experience in Australia
October 2023
1000+ 5 Star Reviews on Google
The Welcome to Melbourne tour hit 1000+ 5 star reviews on Google
September 2023
Became the Best Youth Tour Operator in the World
Welcome to Travel won the Best Youth Tour Operator in the World at the Global Youth Travel awards
June 2023
Launched Our Semi-Guided East Coast Tour
We launched our semi-guided East Coast tour which gives travellers the Welcome to Travel support all the way up the East Coast of Australia
April 2021
Launch Welcome to Sydney!
Launched Welcome to Sydney, Sydney Mini Pack and Blue Mountains and More Add On
March 2020
Oh No COVID!
COVID19 meant we weren’t able to run tours, but instead we focused on how we could improve travellers experiences in Australia
November 2019
We Won…Again
Welcome to Melbourne wins Best Tour in Victoria at Adventure Tourism Awards for the 2nd time
October 2019
Hit Number 1 On TripAdvisor
Welcome to Melbourne reaches #1 on TripAdvisor for tours in Melbourne, 500+ 5 star reviews
November 2018
We Won The Best Tour In Victoria
Welcome to Melbourne wins Best Tour in Victoria at the Adventure Tourism Awards
September 2018
Launched Great Ocean Road Trip
Launched the Great Ocean Road Add On Tour
April 2018
We Went Viral
Things Never Said By Backpackers video is released, and goes viral, with 7M views in 7 days
March 2018
Launch Melbourne Mini Pack
Launch and operate the first ever Melbourne Mini Pack
January 2018
Run Our First Ever Tour
Operate the first ever Welcome to Travel Tour, Welcome to Melbourne
July 2017
The Website Goes Live
The Welcome to Travel website goes live for the first time
April 2017
Left Their Job In Travel
Adam and Darryl leave their jobs in travel to focus on giving travellers a new experience when arriving in Australia
January 2012
Both Got A Job In Travel
Adam and Darryl start working in travel for the first time, and fell in love with it
August 2010
Landed In Australia
Adam and Darryl land in Australia and complete 4 months of farmwork
June 2010
Started Their Travels
Adam and Darryl start their adventure at the FIFA World Cup in South Africa
September 1999
The Co-Founders First Met
Adam and Darryl first meet playing for the same football team together in Scarborough, UK
Our Mission & Vision
Our Mission
Through travel, we connect people to positive experiences enabling them to see the world differently.
Our Vision
To create a world where everyone is encouraged to travel.
Who Travels With Us?
Working Holiday Makers
A large percentage of the people on our tours are Working Holiday Makers who are just starting their year(s) in Australia. This is because our Welcome Tours are the perfect set up for people arriving on their Working Holiday Visas and we are there for them not just during our tours, but for the rest of their lives Down Under assisting them with everything they need.
Tourists
Just because they may not need the admin set up, there is heaps for a tourist to gain from our tours and packages, such as a full week of local Melbourne or Sydney experiences, stress-free travel, meeting new friends for life and ongoing help and support for their time here.
Au-Pairs
Au-Pairs also benefit massively from coming on our tours and packages as it means they have a stress-free arrival and admin set-up, meet others and make friends before heading off to their (sometimes very remote) families to work. We can also help them with finding a second job or assist them with their time after their Au-Pairing!
Students
So many students (especially internationals) arrive into Australia and go straight into their schooling. When doing one of our tours, they are able to get their admin all set up, meet new friends and potential housemates, find work AND explore their new hometown first!
You Finished Section 1!
Now you know a bit more about us, it’s time to teach you all about our Award Winning Tours! Have fun!!
