Agent Training

Introduction

Hey! It's the team at Welcome to Travel here.

We hope you’re well wherever you are in the world. Firstly, welcome to this training! Please watch the video below to kick this off.

As mentioned in the video, in this training we’ll cover the following modules:

1. Who We Are and What We Do
2. Our Welcome Tours
3. Our Mini Packs
4. Our Tour Add-Ons
5. East Coast Tours & Packages
6. Community and After Care
7. Agent Frequently Asked Questions
8. Why Welcome to Travel?

Each of these will have a bit of a fun quiz too.
Oh! And if you ever want to refer back to a certain module, you can do so from here 🙂

Look back in time with us to see how Welcome to Travel came to be what it is today

The Future

Continue To Create Epic Experiences

The plan for the future? To give as many travellers like you the best possible experience in Australia

The Future

October 2023

1000+ 5 Star Reviews on Google

The Welcome to Melbourne tour hit 1000+ 5 star reviews on Google

October 2023

September 2023

Became the Best Youth Tour Operator in the World

Welcome to Travel won the Best Youth Tour Operator in the World at the Global Youth Travel awards

September 2023

June 2023

Launched Our Semi-Guided East Coast Tour

We launched our semi-guided East Coast tour which gives travellers the Welcome to Travel support all the way up the East Coast of Australia

June 2023

April 2021

Launch Welcome to Sydney!

Launched Welcome to Sydney, Sydney Mini Pack and Blue Mountains and More Add On

April 2021

March 2020

Oh No COVID!

COVID19 meant we weren’t able to run tours, but instead we focused on how we could improve travellers experiences in Australia

March 2020

November 2019

We Won…Again

Welcome to Melbourne wins Best Tour in Victoria at Adventure Tourism Awards for the 2nd time

November 2019

October 2019

Hit Number 1 On TripAdvisor

Welcome to Melbourne reaches #1 on TripAdvisor for tours in Melbourne, 500+ 5 star reviews

October 2019

November 2018

We Won The Best Tour In Victoria

Welcome to Melbourne wins Best Tour in Victoria at the Adventure Tourism Awards

November 2018

September 2018

Launched Great Ocean Road Trip

Launched the Great Ocean Road Add On Tour

September 2018

April 2018

We Went Viral

Things Never Said By Backpackers video is released, and goes viral, with 7M views in 7 days

April 2018

March 2018

Launch Melbourne Mini Pack

Launch and operate the first ever Melbourne Mini Pack

March 2018

January 2018

Run Our First Ever Tour

Operate the first ever Welcome to Travel Tour, Welcome to Melbourne

January 2018

July 2017

The Website Goes Live

The Welcome to Travel website goes live for the first time

July 2017

April 2017

Left Their Job In Travel

Adam and Darryl leave their jobs in travel to focus on giving travellers a new experience when arriving in Australia

April 2017

January 2012

Both Got A Job In Travel

Adam and Darryl start working in travel for the first time, and fell in love with it

January 2012

August 2010

Landed In Australia

Adam and Darryl land in Australia and complete 4 months of farmwork

August 2010

June 2010

Started Their Travels

Adam and Darryl start their adventure at the FIFA World Cup in South Africa

June 2010

September 1999

The Co-Founders First Met

Adam and Darryl first meet playing for the same football team together in Scarborough, UK

September 1999

Our Mission & Vision

Our Mission

Through travel, we connect people to positive experiences enabling them to see the world differently.

Our Vision

To create a world where everyone is encouraged to travel.

Who Travels With Us?

Working Holiday Makers

A large percentage of the people on our tours are Working Holiday Makers who are just starting their year(s) in Australia. This is because our Welcome Tours are the perfect set up for people arriving on their Working Holiday Visas and we are there for them not just during our tours, but for the rest of their lives Down Under assisting them with everything they need.

Tourists

Just because they may not need the admin set up, there is heaps for a tourist to gain from our tours and packages, such as a full week of local Melbourne or Sydney experiences, stress-free travel, meeting new friends for life and ongoing help and support for their time here.

Au-Pairs

Au-Pairs also benefit massively from coming on our tours and packages as it means they have a stress-free arrival and admin set-up, meet others and make friends before heading off to their (sometimes very remote) families to work. We can also help them with finding a second job or assist them with their time after their Au-Pairing!

Students

So many students (especially internationals) arrive into Australia and go straight into their schooling. When doing one of our tours, they are able to get their admin all set up, meet new friends and potential housemates, find work AND explore their new hometown first!

You Finished Section 1!

Now you know a bit more about us, it’s time to teach you all about our Award Winning Tours! Have fun!!

You Finished Section 3!

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