Community Team | Travel Sales Consultant

Dear Future Community Team Sales Consultant,

Have you been scrolling through job ads that all sound boring AF and don’t appeal to you?

Don’t tell me, they go along the lines of “We’re looking for someone with 10 years experience, you will be a motivated individual but also a team player yada yada yada” 

How many of them actually tell you about the company and the culture? 

How many times do you even want to keep reading the ad? Not many, right?

If you’re going to work every day, putting your time and energy into a career, then you should be looking for something that aligns with your values and that you truly believe in.

Imagine actually getting excited about going to work, what a feeling!

If your face is lighting up as you’re reading, this might be the most important job ad you ever read.

Here’s why…

Experience can be great, but it’s not the be all and end all and we don’t only look for people with experience in the travel industry. 

When looking at who is best to join our team, we look for individuals that are switched on, sharp and passionate about travel, people and delivering experiences. 

We back ourselves to be able to teach you the industry knowledge part.

We look for people that are assertive, ambitious, are excited about getting themselves, and our travellers out of their comfort zone.

Wait a minute, what is a Community Team Sales Consultant anyway?

This is someone who: 

• Cares about international travellers’ experience of Australia
• Is motivated by selling travel and having a lasting impact on people’s lives
• Wants travellers to return home and shout from the rooftops that everyone needs to go travelling
• Truly believes that travel enables people to see the world differently

You will be able to help travellers from all around the world bring their dream to reality.

Now we know that sounds cheesy but the positive effect our tours and community have on people is astounding. Check our reviews on Google if you don’t believe us…

A Community Team Sales Consultant is there for the traveller every step of the way.

This could be a future traveller sat in Stockholm with questions about travelling Australia, you will be there on a call to answer them.

When they’re here, you will be here to inspire them to travel, organising them the dream trip.

After they have finished travelling, they may come to you for advice on how to find work and guess what? You’ll be there to help find them a job using our employment resources.

We’re with each one of our travellers every step of the way and we want them to have the best experience possible while they’re in Australia.

A Community Team Sales Consultant is a huge part of someone’s journey and if you help the traveller have the best journey possible, they will remember you forever.

Ok, a little bit about us…

• We’re a total travel solution company for young people who want to travel to Australia
• We won ‘Best Tour Operator’ at the Global Youth Travel Awards 2023
• We run award winning tours in Melbourne, Sydney and the East Coast of Australia for international travellers
• We have over 2,500 five star reviews across our Melbourne and Sydney locations on Google
• We’ve welcomed travellers from 39 different countries
• We have offices in Melbourne and Sydney
• We’re ambitious AF to get more people travelling
• We’re focused on being the best we can be

We know that the hardest part about travelling is always the start, so we want to make sure each traveller has the best possible experience with us.

Let Us Tell You About The Role

• Although your working week and expectations will be clear, the role will be kept exciting and fresh as no two days are the same
• This will be a sales role, selling the best thing ever, travel!
• Our growth to date has been the result of hard work, but also team collaboration. We encourage great ideas from all team members and we are not afraid to implement them/try new things
• Performance will be assessed on sales results and customer feedback

You will be: 

• Holding virtual and face to face one on ones, both before people travel here and when they’re here in Australia
• Arranging people’s onward travels all around Australia and beyond
• Working with the rest of the team to deliver the best service possible
• Using our employment resources to help travellers get a job
• The travellers main point of contact
• Working towards sales targets 

So if you’re passionate about travel,  like the sound of working as part of a like minded and progressive team and want to play a positive part in a traveller’s journey, we’d love to hear from you.

Please take the time to write a cover letter that tells us about YOU.

We don’t want the boring stuff, we want the details.

We want you to jump off the page as if you’re actually in the room, telling us about who YOU are and specifically why you think you would be a perfect fit for this role.

If you can’t take the time to do this, then please don’t apply.

We want someone who wants to make a difference in people’s lives and go that extra mile.

Requirements

We’re looking for someone that is:

• Excited by selling the best thing in the world to sell to anyone, TRAVEL!
• Self-motivated, confident and energetic
• An excellent communicator
• Empathetic
• Passionate about travel
• Organised
• Able to solve problems
• Open to development through training and feedback
• Motivated by targets and bonuses
• Experience working with people in some capacity, for example in hospitality, tourism or sales

What we’re offering

• Full time role with salary and bonuses – we want to reward our teams successes
• Extensive and Ongoing Training and Support – we want you to be the best version of you in this role and we take training very seriously. We will be giving you industry leading training, ensuring you have the knowledge and confidence needed for you to succeed.
• A Driven and Supportive Team – we’re a small but mighty team all looking out for one another to ensure the travellers have the best possible experience
• Travel Benefits – once you have got to grips with your role, there will be different travel opportunities for you. We can’t let the travellers have all the fun, you deserve to experience this country too
• Employment Benefits Package – Includes Employment Assistance Program, Monthly Wellbeing/Mental Health Webinars, Fitness/Wellbeing Discounts, Team Yoga

The application period closes on 10 November 2024 with interviews commencing week starting 18 November 2024.

With a start date of 10 December 2024.

The application form takes around 10 minutes for you to complete, so make sure you have the time to apply.

Good luck 🤙